An interview with Steve Mappley, Risk & Insurance Manager from Royal Borough of Windsor & Maidenhead

Date

April 3, 2025

Interviewed by

Felicity Tindall

How did you get into risk management, and how long have you been doing it? 

I started off in an insurance role at London Borough of Merton. Risk became a factor in circa 1998. I came to my current role in 2004. 

What do you enjoy about it? 

There are a variety of things sent to challenge us. I also enjoy the feeling of working for the local community.  

What challenges do you face in your sector? 

It’s sometimes a challenge if longstanding members of staff leave or retire with the consequent loss of corporate knowledge with them.  

Do you have any specific challenges in your organisation? 

Like many local authorities, the council is in a difficult financial position, so we have to balance very careful spending whilst still delivering services to residents 

How are you addressing these challenges? 

We have launched a council wide transformation programme. Every project therein has its own risk register and any risks carrying the most damaging impacts will also be on the key risk corporate register. 

How long have you used JCAD CORE? 

It was here in an earlier form in 2004. 

How does CORE help you in your role? 

Information at our fingertips ready to be moulded into reports ASAP. 

How does CORE help your organisation? 

Single repository for detailed risk information across the council (and auditors). 

Steven Mappley

Interviewee Profile:

Risk & Insurance Manager

More Client Spotlights

Knowledge Hub
Here goes your text ... Select any part of your text to access the formatting toolbar.
The claims team at Northumbrian Water plays a vital role in supporting the company’s day-to-day operations. Sam Reid, the Insurance
Risk management is a critical component of ensuring the safety, resilience, and effectiveness of any organisation. In this article, we
fire services
How did you get into risk management and how long have you done it? I inherited risk management into my
Bets Ingram