Melissa Phillips | Apprentice Support Technician

I joined JCAD in May 2023 as an Apprentice Support Technician.


I work in the Operations team at JCAD. My role is to answer any support requests from our clients and help them resolve any issues they have with our software. Having only joined JCAD a few months ago, I am still learning but I am quickly getting to grips with the different products.


What inspires me?

My biggest inspiration is my mum. She is hardworking and very driven, having successfully run her own business for over 35 years. This has encouraged me to work hard and keep pushing for what I want. Her resilience and passion has inspired me to keep moving forward even if there’s a tough day ahead.