Why choose JCAD

Image of JCAD's founder John Crawford and sons, Tim and Damian.

Independent, family-owned

Our friendly team is dedicated to providing a high level of service and solutions that make life easier.

Extensive experience

As experts in risk management and claims handling solutions, we have been providing software for more than 25 years.

Customer care

Customer care

We work hard to establish strong, long-term relationships with all of our customers. Many of our clients have been with us for more than ten years.



Our software offers a high level of customisation and we work closely with customers to ensure each solution meets specific requirements.

Our first client is still a client today

Great products, fantastic support and continuous updates ensure our customers are satisfied.


Dedicated to development

We are committed to continuously improving and evolving our products to ensure you are using software that satisfies current needs.


Excellent support

Our consultative approach, smooth implementation, high-quality training and on-going support are what make JCAD different.

Personal experience

Personal Experience

Our small team ensures you have a personal experience with JCAD. From sales, implementation, ongoing consultancy and support you will have dedicated personnel looking after you.

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The company vision

To be a globally recognised brand for business assurance, claims and governance software, delivering innovative, effective and fully supported solutions for all types and sizes of organisation



To produce specialist business assurance, claims and governance software that works across all business disciplines and at all levels of an organisation.


To have a measurable and positive impact on our clients’ business performance and processes achieving sustained business growth.


To continually provide software solutions and support of the highest calibre to all of our clients.

Mission statement

JCAD provides easy-to-implement and highly effective software for streamlining risk management and claims handling processes in the public and commercial sectors. As a family-owned business, we strive to provide excellent, friendly customer support. Our specialist team works continuously to update and improve our products, ensuring our solutions help clients improve efficiency, increase accuracy and save money.

Our products

The software from JCAD includes JCAD CORE for risk management and JCAD LACHS for claims handling. Both products offer rich functionality and intuitive user interfaces and are backed up by our comprehensive support services.