Local Government

With continuing needs to reduce costs and increasing pressure from central government, for public and regulatory bodies to provide high levels of service, local authorities face significant challenges every day. This is certainly true for the local government risk management and claims handling teams of local councils and their various departments –  and finding a way to streamline those functions can help the authority to save money and improve service.


Off-the-shelf risk management and claims handling software solutions tailored to your needs


Here at JCAD, we offer software designed to streamline the risk management and claims handling functions of businesses and public sector organisations.

The systems are provided as off-the-shelf products that can then be customised to suit the needs of your company. Benefits of JCAD’s software include:

  • Scalable – The software can be tailored for anything from small businesses with fewer than 10 employees, to multinational blue-chip companies – and everything in between.
  • Flexible – We understand that the needs of an organisation can evolve over time, so our software can be adapted as your requirements change.
  • Affordable – All of JCAD’s software is competitively priced and since it is designed to streamline your organisation, it will save you money in the long-term as well.

Who we work with


With more than 25 years of experience in providing software solutions for risk management and claims handling, we’ve worked with a variety of clients in both the public and private sector.

Our systems are currently in use across 200 organisations. Every day, more than 20,000 people use our software.

There are many areas of local government that could benefit from our software and services. These include:

  • Housing
  • Waste management
  • Libraries
  • Social services
  • Emergency services


Software and services for local government


JCAD’s product range comprises JCAD CORE for risk management and JCAD LACHS for claims handling. Both products offer plenty of functionality, feature intuitive user interfaces and are backed up by our comprehensive support services.

  • JCAD CORE – This risk management software provides a simple and effective solution for creating a framework that links risks to strategy, reporting structure and other records such as opportunities, incidents and compliance.
    Click here to find out more about CORE.
  • JCAD LACHS – Ensure your team is functioning efficiently and accurately while providing a high level of customer service. Our claims handling solution offers a variety of tools for streamlining your claims department. The system can also help you reduce operational costs and makes it easy generate reports.
    Click here to find out more about LACHS.
  • Support services – We are committed to providing a high level of service to all of our clients – from implementation through to delivery, training and ongoing support.
    Click here for more information on our Supporting Services.